Will I receive a tracking number?
As soon as the watch ships, you will receive an email with the tracking number and a URL to track your package. We ship with EMS or other delivery method which can expect your watch in the shortest time.
Will the strap or bracelet fit my wrist?
Strap and bracelet sizes can vary; however, most watches we post are sized for the average wrist size. The average wrist size for men is 7.25″ and 6.25″ for women. When possible, we try to include any additional links the seller has provided. If you are unsure if a watch will fit your wrist, please contact your Client Advisor for sizing information.
Do I need to set up an account to place an order? Can I shop without an account?
You may place an order as a guest without an account. However, we recommend creating an account for personalized preferences to save the creations you desire and for ease of access for future purchases.
How can I make changes to my account details?
To make changes to your account, first, log in to your account. There you will have the option to modify your account details. Once you have updated your data, please ensure that you save your changes.